TeleQueue™ provides your tele-qualification teams and vendors with the ability to engage with prospects during their "moment of interest". Automatically route contacts with high-value activity into an intelligent portal that helps your reps target hot leads and get them to sales quicker. The extensive reporting tools provide insight into call activity and help you keep track of key metrics like qualification rates, conversion and SLA performance.
Give your tele-qualification team access to Oracle Eloqua contacts with a portal that facilitates call scripts and responses, lead ownership and scheduled callbacks.
Leads are available to call in near real-time giving you the edge to engage with your prospects moments after they've responded to an email or submitted a form.
Leveraging Oracle Eloqua forms and landing pages, marketers are able to easily add or update call scripts with no development effort all while taking advantage of Oracle Eloqua's powerful lead scoring engine.
Our intelligent sorting algorithm takes the guesswork out of who to call by analyzing lead's time zones and call preferences to ensure calls are made during their local business hours.
Empower your callers with the tools they need with a callback scheduling system, lead ownership management and powerful search capabilities.
With out-of-the-box support for global teams and features like a configurable SLA timer - this tool is perfect for the demanding enterprise and tele-qualification vendors alike.
See granular detail about lead and call activity, track rep performance and gain insight into your organizations qualification efforts.
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